Terms of service

Terms and Conditions of Sale

Sunkise (Algoya Limited)
Last updated: 8 September 2026

These Terms and Conditions govern the sale of goods and services supplied by Algoya Limited, trading as Sunkise, through this website.
By placing an order, you agree to be bound by these Terms and Conditions.


1. Orders and Acceptance

Orders placed through this website are offers to purchase goods subject to these Terms.
An order is deemed accepted once confirmed in writing by us, including automated order confirmations.
We reserve the right to refuse or cancel any order at our discretion, for example if pricing errors, stock discrepancies, or export restrictions apply.


2. Cancellations and Amendments

Eyeliner Line models:
Orders may be cancelled or amended within 70 minutes of being placed. After this time, the order will proceed automatically and cannot be altered.

Perfumes:
If you wish to cancel or amend, contact us as soon as possible. We will make reasonable efforts, but cancellation cannot be guaranteed once the order has entered fulfilment.

All cancellations or amendments must be made in writing to Support@sunkise.com and confirmed by us in writing to be valid.


3. Prices and Payment

All prices are quoted in GBP (£) and exclude VAT unless stated otherwise.
Payment terms are as agreed at checkout or under a separate written agreement.
Title to goods remains with Algoya Ltd until payment has been received in full.


4. Delivery

Delivery times and dates are estimates only and not guaranteed.
Risk of loss or damage passes to you once the goods leave our premises or are handed to the carrier.
Full delivery terms are available in our Shipping & Delivery Policy.


5. Returns and Refunds

Returns are accepted where goods are faulty, damaged on arrival, or incorrectly supplied.
Return requests must be made within 7 days of delivery.
Returned goods must be unused, in their original packaging, and in saleable condition unless faulty.
We reserve the right to repair, replace, or refund at our discretion.
Full details are available in our Refund & Returns Policy.


6. Warranty

Warranty terms vary by product and are stated in the relevant product description or manufacturer documentation.
Warranty covers defects in materials or workmanship under normal professional use.
It does not cover wear and tear, misuse, overloading, incorrect installation, or unauthorised repairs or modifications.


7. Liability

We are not liable for:

  • Loss of profit, business, or goodwill

  • Indirect, incidental, or consequential losses

  • Delivery delays or failures caused by events beyond our reasonable control

Our total liability for any claim shall not exceed the price paid for the goods in question.


8. Force Majeure

We are not liable for any failure or delay resulting from circumstances beyond our reasonable control, including strikes, natural disasters, transport disruption, supply chain issues, or equipment failure.


9. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.


10. Changes to These Terms

We may amend these Terms and Conditions at any time. Updates will be published on this page.
Continuing to use this website after updates are posted constitutes acceptance of the amended terms.


Company Details

Algoya Limited
Trading as Sunkise
15 Gladding Road, London, England, E12 5DD United Kingdom
Tel: +447539498103.

Email: Support@sunkise.com Company No. 16480186